Privacy policy

This Personal Data Processing Policy (hereinafter referred to as the "Policy") has been developed in accordance with the requirements of Federal Law No. 152-FZ dated July 27, 2006 "On Personal Data" and establishes the procedure for personal data processing carried out by Limited Liability Company "Neftekhim-Expert" (hereinafter referred to as the "Operator").

1. General Provisions and Basic Definitions

1.1. Operator - NEFTEKHIM-EXPERT LLC, PSRN: 1172225002168, Tax ID: 2225178558/222501001. Address: 656049, Altai Krai, Barnaul, V. N. Bavarina Sq., 2, office 911. Email: info@himexp.ru (for inquiries regarding personal data processing).

1.2. Website - the internet resource located at: https://himexp.ru.

1.3. Personal data - any information relating to directly or indirectly identified natural person (personal data subject).

1.4. Personal data processing - any action (operation) with personal data, including collection, recording, systematization, storage, modification, use, transfer, anonymization, blocking and destruction.

1.5. Personal data subject - a natural person whose personal data is processed by the Operator.

2. Basic Rights of Personal Data Subject

The personal data subject has the right to:

  1. obtain information about the processing of their personal data;
  2. request clarification, blocking or destruction of their personal data if it is incomplete, outdated, inaccurate, or unlawfully obtained;
  3. withdraw consent to personal data processing;
  4. appeal against the Operator's actions or inaction to Roskomnadzor or in court;
  5. protection of their rights and legitimate interests, including compensation for damages and moral harm.

3. Operator's Obligations

The Operator is obliged to:

  1. process personal data on a lawful and fair basis;
  2. ensure accuracy, relevance and reliability of personal data;
  3. take necessary measures to protect personal data;
  4. terminate processing and destroy personal data upon the subject's request in cases provided by law;
  5. publish or otherwise provide unrestricted access to this Policy.

4. Purposes of Personal Data Processing

Personal data is processed for the following purposes:

  1. processing user inquiries through feedback forms;
  2. providing consulting services;
  3. enabling online purchases through the "Robokassa" payment aggregator (https://robokassa.com);
  4. fulfilling contractual obligations;
  5. sending notifications and informational messages (with user consent);
  6. complying with the requirements of Russian legislation.

5. Legal Basis for Personal Data Processing

The legal basis for personal data processing includes:

  1. Constitution of the Russian Federation;
  2. Civil Code of the Russian Federation;
  3. Federal Law No. 152-FZ "On Personal Data";
  4. Consent of the personal data subject to the processing of their personal data;
  5. Other regulatory acts governing personal data processing.

6. Composition and Categories of Personal Data

The Operator processes the following personal data of website users:

  1. Full name;
  2. Phone number;
  3. Email address;
  4. Delivery address (when placing an order);
  5. Payment data (processed through third-party aggregator Robokassa).

7. Categories of Personal Data Subjects

Processing is carried out regarding personal data of the following categories of persons:

  1. website visitors using feedback forms;
  2. customers placing orders through the website;
  3. persons sending inquiries and requests to the Operator's email.

8. Procedure and Conditions of Personal Data Processing

  1. Processing is carried out using both automated and non-automated means.
  2. Personal data is not transferred to third parties, except in cases expressly provided by Russian legislation or when necessary to fulfill a contract.
  3. Data transfer to the "Robokassa" payment aggregator is carried out through a secure communication channel.
  4. Personal data is stored for the period necessary to achieve the processing purposes, or until the subject withdraws consent.

9. Protection of Personal Data

The Operator takes technical and organizational measures to ensure personal data security, including protection against unauthorized access, loss, modification and unauthorized distribution.

10. Use of Cookies and Web Analytics

The Website uses cookies and analytics services (Yandex.Metrica) to collect anonymized data about user behavior. The use of cookies is based on user consent expressed through a banner or browser settings.

11. Policy Updates

The Operator reserves the right to make changes to this Policy. The current version is published at: https://himexp.ru/en/policy.

Date of last Policy update: June 18, 2025

12. Operator's Contact Information

NEFTEKHIM-EXPERT LLC.
Mailing address: 656056, Russia, Altai Krai, Barnaul, Bavarina Sq. 2, office 911
Tax ID: 2225178558/222501001
Phone: +73852203175
Email: info@himexp.ru